It's Our Biggest Sale of Year + All Orders Ship for $2.95! Orders Over $49 SHIP for FREE!**

ConsumerCrafts accepts web orders for shipping only within the United States. This includes:

  • The 48 contiguous United States
  • Post office boxes and APO/FPO military addresses
  • Alaska, Hawaii and Puerto Rico

Economy Shipping

Economy Shipping is the lowest cost method for shipping your order from ConsumerCrafts. If your order totals $49 or more after all discounts have been applied, you will receive FREE** Economy Shipping!

When Economy Shipping is chosen, ConsumerCrafts reserves the right to ship using the most cost effective method. Orders sent via Economy Shipping usually ship via UPS Sure Post. Sure Post orders are shipped out via UPS, and most have final delivery completed by the US Postal Service. With Sure Post, packages are delivered Monday through Saturday.

Standard Shipping

Standard Shipping is our preferred service, and is recommended when a faster delivery time is desired. If your order totals $49 or more after all discounts have been applied, you can upgrade to Standard Shipping for a small charge.

Orders will be shipped using UPS Ground, which delivers to residential and business addresses Monday through Friday. When you choose Standard Shipping, a tracking number will be included in your shipping confirmation email.

Expedited Shipping

Expedited Shipping is available for those times when you need to receive your order as quickly as possible. Expedited orders placed by noon are processed the same day, and are shipped via 2nd Day Air. Delivery for 2nd Day Air shipments occurs Monday through Friday.

Please note that Saturday delivery is not available with Expedited Shipping. All aerosol products and some oversized items are unable to be shipped via airplane. Most of these restricted items will have notes at the bottom of the product detail page, and the “Restricted Item” icon will show during checkout as well.

Economy Shipping Standard Shipping Expedited Shipping
$0-$48.99 $7.95 6 - 11 Days $10.95 2 - 6 Days $27.95 2 Days
$49-$74.99 FREE 6 - 11 Days $5.95 2 - 6 Days $37.95 2 Days
$75-$149.99 FREE 6 - 11 Days $8.95 2 - 6 Days $47.95 2 Days
$150 and over FREE 6 - 11 Days 8% of Order Total 2 - 6 Days 35% of Order Total 2 Days

*Order total means the total amount of your purchase after all discounts have been applied.

**Surcharges may still apply to an order – or to certain items within an order - due to size, weight or special handling requirements. Individual items subject to surcharges include a note on the product detail page, and you will see the surcharge on your order review page. For some orders that are determined to be extremely large, Standard Shipping may be the only option you can select.

***Expected Delivery is given in number of shipping days. Our warehouse processes orders Monday through Friday, and occasionally on Saturdays during busy times. We do our best to get all orders out within 2 business days.

All orders shipping to Post Office Boxes or APO / FPO military addresses will ship via the US Postal Service, and will be charged the Economy Shipping rates listed in the chart above. We do not offer any other shipping options for APO / FPO addresses.

Unfortunately, we cannot guarantee the expected delivery times above to APO / FPO addresses. While most orders shipped to overseas military addresses arrive in a timely manner, occasionally shipments may take 2-4 weeks. Aerosol products can be shipped to APO / FPO addresses within the 48 contiguous United States only.

All shipments to Alaska, Hawaii and Puerto Rico will ship via UPS Ground. Economy Shipping services are not available to Alaska, Hawaii and Puerto Rico. Expedited shipping arrangements can be made to these locations by calling our customer service department at 888-552-7238 (M-F, 9am-5pm EST) for an estimate and arrangements.

Note that all aerosol products, along with some oversized items, are unable to be shipped via airplane. They are eligible for shipping to within the contiguous United States only. Most of these restricted items will have notes at the bottom of the product detail page, and the “Restricted Item” icon will show during checkout as well.

Shipping to Alaska, Hawaii & Puerto Rico
Order Total* Cost** Expected Delivery***
$0-$49.99 $17.95 6 - 12 Days
$50-$99.99 $22.95 6 - 12 Days
$100-$149.99 $27.95 6 - 12 Days
$150 and over 25% of Order Total 6 - 12 Days

*Order total means the total amount of your purchase after all discounts have been applied.

**Surcharges may apply to certain items within an order due to size, weight or special handling requirements. Individual items subject to surcharges include a note on the product detail page, and you will see the surcharge on your order review page.

***Expected Delivery is given in number of shipping days. Our warehouse processes orders Monday through Friday, and occasionally on Saturdays during busy times. We do our best to get all orders out within 2 business days.

Confirmation / Order Tracking

ConsumerCrafts will send you an email confirmation with an order summary and tracking number when your order is ready to ship. You can easily track your shipment by clicking on the tracking # in your shipping confirmation email. Packages can also be tracked online at: https://www.ups.com/tracking/tracking.html

Oversized Items

Shipping surcharges may apply to items due to size, weight or special handling requirements. If an item in your cart has a surcharge on it, it will be noted both on the item detail page and the checkout page. For some orders that are determined to be extremely large, Standard Shipping may be the only option you can select.

Order Cancellations

Unfortunately, once an order is placed, it cannot be cancelled. Orders that are refused upon delivery will be subject to shipping fees plus a 15% restocking fee. Please contact our Customer Service department at (888) 552-7238 M-F, 9am-5pm EST with any additional questions.

Aerosol Restrictions

Federal regulations prohibit the shipment of aerosol products by air. Aerosol items cannot be shipped via Expedited Shipping or USPS Priority Mail. Aerosol shipments are not available to Alaska, Hawaii, Puerto Rico or international destinations (including APO / FPO addresses.)

Most aerosol items will include a notation about shipping limitations in the item's product description and on the checkout page. If your shopping cart contains any aerosol items, air shipment options will not be available at checkout. To send the non-aerosol items in your shopping cart via air, and the aerosol items via another method, you will have to place two separate orders.

Items Not Shipped

Our goal is to have accurate and up to the minute inventory counts prior to placing your order, so that you will receive exactly what you ordered. Unfortunately, despite our best efforts, we are occasionally unable to ship the quantity ordered. If an item is out of stock at the time the order is fulfilled, it will be canceled from the order. You will not be charged for this item and your total order charge will be adjusted accordingly.

ConsumerCrafts does not backorder items not shipped. If you have any further questions as to when an item will be back in stock, please contact our customer service department at customer_service@consumercrafts.com or call 888-552-7238 (M-F, 9am-5pm EST.)

Returns

If you are not completely satisfied with your purchase, you may return any unopened items within 30 days of receipt of shipment for a full refund of the product purchase price. Customer is responsible for return shipping costs. No collect return shipments will be accepted.

Opened packages are not returnable. Original packaging and any original seals must be completely intact. Software (i.e. Cricut Cartridges), electronics and machines (i.e. die-cutting machines) are only returnable if unopened. Any issues pertaining to damaged or non-functioning machines, electronics, or software should be directed to the manufacturer. Information for manufacturer contacts can generally be found on the box or inside the instruction manual.

Please be sure to include a copy of your invoice and the return authorization form with any items you return. The return authorization form is printed on the back of your invoice. It can also be downloaded here. We recommend the use of a carrier that can provide insurance and tracking information for all returns.

Address for Returns:
ConsumerCrafts Fulfillment
21160 Drake Road
Strongsville, Ohio 44149

Refused Deliveries

Orders that are refused upon delivery will be subject to shipping fees plus a 15% restocking fee.

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